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Support

from Brightspark Financial Software

Support page for Property Investor - Simulator & Manager, BIP Scorecard and GST SmartBook


Email Support
Before contacting support please check the guide book, the program's help pages and this support page.

Property Investor
When contacting support by email please provide your name & contact phone number, and clearly state the nature of the problem & how that problem was encountered. Email support at Property Investor Support


FAQs and Issues
Please check back for support updates, frequently asked questions and program updates for the Property Investor suite.



GST SmartBook
When contacting support by email please provide your name & contact phone number, and clearly state the nature of the problem & how that problem was encountered. Email support at GST SmartBook Support


FAQs and Issues
1. Transactions seem to disappear
Some users have commented that they appear to have lost transactions keyed into earlier months.

Rest assured that the transactions have not disappeared. The program defaults to the most current month each time it is restarted. If you want to view earlier transactions simply click on the From and To drop down boxes in the Viewer bar and press the View button.





Disclaimer
The information presented on this website does not constitute financial advice and is for general purpose use only. You should always consult your financial advisor before making investment decisions.

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